FAQ's

Are there ID requirements or an age limit to enter the event?

We are family friendly. Under 14's can come for  Free and 14 - 17 year olds have their own concession ticket.  Under 14's will not have access to the fitness & wellness classes but there will be kids yoga, kids zumba and other childrens entertainment. We may ask to see ID's to verify ages of under 14's 

What are my transport/parking options getting to the event?

We have a private car park (in an old walled garden next to the Camping Site) for up to 200 cars. Or if you don't fancy driving, come by Train - nearest station is Narberth... let us know if you plan to do this by Thursday 25th May and we will arrange a shuttle bus to collect you on Friday and deliver you back there on Monday (£10 fee).Otherwise - grab a taxi.

What can/can't I bring to the event?

Pack you sense of adventure, a yoga mat, a jumper (it might get chilly) a waterproof (it might rain) and some some sun cream (it might be sunny) May weather is normally lovely down here but it pays to be prepared...

No Drones allowed - we'll confiscate them for the duration! 

Don't bring the dog, cat or any other pet - much as we love them, this event is not for them...

Where can I contact the organizer with any questions?

Please contact us via hello@thebigretreatwales.co.uk or speak to Amber Rich on 07973 373833.

Is my registration/ticket transferrable?

No - your tickets for you - you know it'll do you good! Seriously - the tickets are not refundable or transferable but if something happens, please contact us with the name of the person who is taking your place. 

Can I update my registration information?

Yes

Camping?

See full Terms & Conditions - but strictly no fires on the grass. Use a contained BBQ on legs if cooking on the Campsite. And Fires out by Midnight - it's your responsibility to make sure it's out please . BBQ's must be set up at least 10 feet from your tent (and to be fair - more than 10 feet from your neighbours' tent!) Don't put the BBQ in your tent - even if it feels cold - there's a real carbon monoxide risk.

What about Security? 

We have security patrols looking after us the Festival sites, entrances & exits. Please wear your wrist bands/hand stamps and show them when asked . It is still your responsibility to look after yourself, your possessions & those in your charge.  Any lost property (including kids) should be handed over at Reception, where they can be reclaimed on proof of ownership.  We are a small festival - no more than 500 people - our ambition is that we will feel like family at the end of the Festival (in a good way!) 

*Kayaking trips are be an optional extra.

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